” Something has come up.. I’m so sorry… “
One sentence every business person hates to hear. Worse, when you’re wrapped in bed trying to sleep and soak in the cool breeze from the fan in the fulfillment of knowing your day went well.
The first emotion I felt was anger, to be honest. My mind was all..
Dear God, after all my stress, this can’t possibly be happening..
However, logic overtook reasoning as I sat up In bed and asked the client to elaborate. After hearing the concerns, I knew they were valid, same way I knew I was inevitably bound to lose a lot of money. I was a mere middle man who didn’t have all the facts but just linked the wholesaler to the final retailer and let them iron out the details amongst themselves.
Sitting in front of me, two options – the devil and the deep, you know. I knew if I called my higher in command, he would insist, in the manner he uses to tell me that I’m a newbie with alot to learn, and say;
“You’re meant to convince the client… It’s not everything you tell them… No, stop doing that… I see you don’t want to make money… You still have a lot to learn… Sell this thing well to them and close this deal…”
I know, because I’ve heard it several times that I was putting heart into it when the street is military, so to say.
So, calling him was out of it.
I was upset, not at the client for pulling out, but because my superior knew of these downsides and didn’t communicate them to me, so I would communicate to the end user. He wanted to close the deal by any means necessary, even if it costs the client everything.
I pondered for minutes and I almost burst into tears of frustration, knowing I wouldn’t have put all the effort I did, if I had known of all the downsides and risks.
Look at me, look at money. All I had to do was convince the client to overlook the risks and go ahead that it would iron out itself. Basically, tell a bold faced lie.
On the flip, I knew I wasn’t going to live it down, what with my overactive conscience, knowing I put someone’s money and probably life in the way of danger. No amount of money was ever worth it.
I told the client I understood why they had to pull out and wished them well.
It didn’t feel much better after that, because you see, it never does.
I sent an important memo to other clients interested in the same deal, explaining the concerns and risks I had just found out, stating that if they wished to continue, it was their risk and if they wished to pull out, I understood.
Believe me, that was the hardest thing I’ve ever typed, because I had probably blown my entire paycheck and would have to start from scratch to find another deal suited to the client(s) budget, if they eventually wanted to still work with me that is, because some started to find alternatives immediately they got the report. Then the noose around my neck, how to explain to my superior that I had blown it. He had been calling me incompetent because I put too much emotion into the work and it wasn’t good for business.
This was probably the end of the road anyways.
Funny how it reminds me of a post I saw on diaryofanaijagirl where I even agreed with a comment that stated that not every money is good money.
I knew I did the right thing, but it didn’t make it any better, I didn’t feel any lighter or any less broke. I was in square one, a hot mess and in for it.
I think I might soon have to decide if I can cope with doing things the right way despite pressures or just quit entirely, having in mind that it’s 2018 and Buhari is still in power.
Was this really a good call or just being plain stupid?
What would you do?